- Once a deposit's approved, the money should be credited to your Bankroll within the timeframe specified below.
- If this is not the case and you would like the matter investigated, click the relevant deposit method below and provide us with the requested details:
Credit/Debit Cards
Normally credited within 10 Minutes
Details needed to investigate:
- Time and Date of Transaction
- Amount
- Transaction Reference Number - 15 digits (Example: 123456781234567)
Note: If you don't have the 15-digit Reference Number, we will also require the following information:
- Card Issuer
- Card Issuer Reference No (This can be found on the Deposit Transaction page or on your card statement)
e-Check
Normally credited within 10 Minutes
Details needed to investigate:
- Time and Date of Transaction
- Amount
- e-Check Reference Number - 8 digits (Example: 12345678)
- Transaction Reference Number - 15 digits (Example: 123456781234567)
PayNearMe
Up to 10 Minutes
Details needed to investigate:
- Time and Date of Transaction
- Amount
- Transaction Reference Number - 15 digits (Example: 123456781234567)
- A copy of your PayNearMe receipt, as provided by 7-Eleven, CVS or Family Dollar store.